Data Protection & Privacy

9bd's Privacy Policy — Your data is safe with us

9bd takes your personal information extremely seriously. This privacy policy clearly explains what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026 SSL Encrypted GDPR-Compliant Policy
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Your Privacy Is Our Commitment

9bd never sells your personal data to third parties. Your data is used solely to improve the service.

Privacy Protection Key Features

A quick overview of how 9bd keeps your information secure.

SSL Encryption

All pages and transactions on 9bd are protected with 256-bit SSL encryption. No one can intercept your data in transit.

Never Sold to Third Parties

Under no circumstances does 9bd sell your name, phone number, or email to advertising companies or third parties.

Secure Data Storage

Your data is stored on encrypted servers where unauthorized access is entirely prevented. Regular security audits are conducted.

Right to Erase Data

You may request deletion of your personal data at any time. 9bd will act on your request within 30 days.

Cookie Controls

9bd only uses cookies that are necessary to improve the service. You can disable cookies at any time through your browser settings.

Regular Policy Updates

9bd's privacy policy is always kept up to date with international standards, and members are notified of any changes.

Last Updated: January 1, 2026

This privacy policy applies to the 9bd platform (9-bd.onl) applies to all users of the platform. By accessing the site or creating an account, you are deemed to have accepted this policy.

1Introduction & Purpose

9bd is a trusted online gaming platform delivering a safe and enjoyable gaming experience to millions of members across Bangladesh. We believe trust is at the heart of every great gaming experience — and protecting your privacy is essential to earning that trust.

This privacy policy will tell you: what types of information 9bd collects, how that information is used, who can access it, and what measures 9bd takes to protect it. This policy has been prepared in compliance with applicable laws in Bangladesh and international data protection standards.

Reading 9bd's privacy policy means you are taking ownership of your rights. We have always believed in transparency — which is why this policy is written in plain, straightforward language. You will be able to understand it fully without any legal jargon.

2What Information We Collect

9bd only collects information that is necessary to provide you with our services or to ensure platform security. 9bd does not seek any data beyond what is strictly required.

Data Type Example Collection Period
Identity Information Name, Date of Birth, Gender At Registration
Contact Information Email, mobile number At Registration
KYC Documents National ID Card, Passport During Verification
Financial Information Payment Methods, Transaction History During Deposits/Withdrawals
Device Information IP address, browser, operating system Automatically
Gaming History Bet Records, Win/Loss Data During Gameplay

9bd never stores your bank password, PIN, or full card number. Sensitive payment information is handled directly through the relevant payment processors.

3Purpose of Data Use

Under 9bd's privacy policy, collected data is used only for the purposes listed below. It is not used for any other purpose.

  • For account creation, verification, and management.
  • To verify your identity and prevent fraud.
  • To process deposits and withdrawals.
  • To award bonuses, promotions, and rewards.
  • To provide customer support and resolve complaints.
  • To promote responsible gaming and identify problematic behavior.
  • To fulfill legal obligations and report to regulatory authorities.
  • To improve platform security and performance.

9bd never shares your information with third parties for advertising purposes. If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time.

4Data Sharing Policy

A core principle of 9bd's privacy policy is that your data is never sold. However, information may be shared with third parties in the limited circumstances below:

When Information May Be Shared
  • Payment Processors: Only minimal information is required to process transactions via bKash, Nagad, and Rocket.
  • Legal Obligations: We may be required to disclose information under a court order or government directive.
  • Fraud Prevention: Regulatory authorities may be notified if money laundering or fraud is suspected.
  • Security Auditors: Third-party security experts may be granted limited data access under NDA.

In each of the above cases, 9bd shares only the minimum necessary information and requires the same privacy standards from those third parties.

6Data Retention Period

Under 9bd's privacy policy, your data is not retained longer than necessary. However, certain information may be kept for a specified period to meet legal obligations.

  • Account Information: For the duration the account is active and for 5 years after closure.
  • Financial Transaction Records: Up to 7 years as required by legal obligations.
  • KYC Documents: Up to 5 years after account closure.
  • Support Conversations: 2 years after resolution.
  • Log Files: Up to 90 days for security purposes.

7Your Rights

9bd believes you have full rights over your own data. Your key rights are outlined below:

Your Data Rights

9bd's privacy policy guarantees you these rights.

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Right to Access Data

Upon request, 9bd will inform you of exactly what information we hold about you.

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Right to Correct Data

You can correct any inaccurate or outdated information on your account.

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Right to Erase Data

Where no legal obligation applies, you may request that your data be deleted.

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Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

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Data Portability

You can export your data in a standard format at any time.

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Right to Object

You may object to marketing communications or specific uses of your data.

To exercise any of the rights above, please contact our support team. 9bd will respond to your request within 30 days.

8Security Measures

9bd has put in place the highest level of technical and organizational measures to protect your information. Our security framework is continuously reviewed and improved.

  • All data transmissions are protected with 256-bit TLS/SSL encryption.
  • Data stored on our servers is secured with AES-256 encryption.
  • Multi-layered firewall and intrusion detection systems are active.
  • If suspicious login activity or unusual behavior is detected, your account is automatically secured.
  • Two-factor authentication (2FA) is available for added security.
  • An independent third-party security audit is conducted annually.
  • Employee data access is restricted on a Least Privilege basis.

No method of transmission over the internet is 100% secure. We encourage you to stay vigilant — use a strong password and never share your login credentials with anyone.

9Minor Protection

9bd is an 18+ platform. We do not allow anyone under the age of 18 to use our services under any circumstances. In accordance with 9bd's privacy policy, no data from minors is collected or stored.

  • Age verification is mandatory at the time of registration.
  • KYC verification may be requested if a user is suspected to be a minor.
  • If an underage account is identified, it is immediately closed and all associated data is deleted.
  • Parents who discover an account registered in their child's name can report it to our support team.

10Policy Changes

9bd may update this privacy policy from time to time. Changes may occur due to technological developments, legal requirements, or service improvements.

  • Members will be notified by email before any significant changes are made.
  • The "Last Updated" date will always be shown at the top of the page.
  • Continued use of 9bd after any changes will be considered acceptance of the updated policy.
  • Archived copies of previous policy versions are available upon request.

11Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us.

Contact Methods
  • Email: [email protected]
  • Live Chat: 24/7 via the chat button at the bottom-right of the site
  • Response Time: Typically within 24–48 hours
  • Language: Support is available in both Bengali and English

9bd will respond to any privacy complaint with a specific answer within 30 days. We believe transparency and trust are the foundation of a healthy gaming relationship.

About the Privacy Policy General Inquiries

Answers to the most frequently asked questions about 9bd's privacy policy.

No. 9bd never sells your personal data to advertisers or third parties. This is a core commitment of our Privacy Policy, and we are directly accountable if that commitment is ever broken.

Yes, you may request deletion of data that falls outside legal retention obligations. Contact support and we will action your request within 30 days. Please note that financial transaction records must be retained for a specified period as required by law.

9bd can only determine an approximate location based on your IP address — this is used primarily to block access from restricted regions and to prevent fraud. GPS or real-time location tracking is not used.

Yes. Every promotional email includes an unsubscribe link at the bottom. You can also opt out of marketing communications through your account settings or by contacting support. Please note that essential account notifications cannot be turned off.

9bd stores data in international-grade data centers equipped with industry-standard physical and digital security measures. All data transfers are carried out through encrypted channels.

Join 9bd — Safe & Transparent Gaming

Open your 9bd account now with complete privacy protection and enjoy the best gaming experience in Bangladesh.

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