Gaming is for fun — not for stress. 9bd always wants you to play with a clear head and within your budget. This page brings together all the responsible gaming tools and information you need in one place.
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Tools 9bd provides to keep your gaming experience safe and enjoyable.
You can set how much BDT you deposit daily, weekly, or monthly. Increasing a limit requires a 7-day waiting period; reducing one takes effect immediately.
Set a time limit for how long you play. Once the limit is reached, 9bd will automatically send a warning and may log you out.
Need to cool down? You can temporarily suspend your account for anywhere between 24 hours and 6 weeks. No bets can be placed during this period.
9bd allows you to permanently close your account for a period of 6 months to 5 years. During this time, you will not receive any marketing messages either.
Set a limit on how much you can lose before you are unable to place further bets. This is the most effective way to stay in control of your budget.
If you are experiencing any issues related to gaming, 9bd's trained support team is ready to help and can connect you with professional organisations.
Responsible gaming means enjoying gaming in a way where you are always in control. Managing your time, money, and mental energy wisely — and keeping gaming a form of entertainment — is what responsible gaming is all about.
9bd believes that a truly enjoyable gaming experience is only possible when players stay well and play mindfully. Gaming should be for entertainment, not for chasing wins. 9bd's responsible gaming policy applies equally to every member.
Millions of people in Bangladesh enjoy online gaming. But for some, it can become a problem — especially when gaming is used as an escape from financial or emotional stress. 9bd is always ready to help identify that situation and find a way forward.
9bd's responsible gaming policy is built to meet the standards of international gaming safety organisations. Your wellbeing is our top priority.
It can be hard to recognise when gaming is becoming a problem. Watch out for the following signs:
If you notice two or more of the signs below in yourself, contact 9bd support immediately or take a break.
9bd gives you a range of powerful tools to keep your gaming in check. You can activate or adjust any of them at any time from your account settings.
| Tool Name | How it works | When it takes effect |
|---|---|---|
| Deposit Limit | Set daily / weekly / monthly deposit limits | Immediately (when reducing) |
| Loss limit | Set a maximum loss amount over a given period | Immediately |
| Session time limit | Set a maximum session time for continuous gaming | From the next session |
| Cooling-Off | Temporary break from 24 hours to 6 weeks | Immediately |
| Self-exclusion | Long-term account closure from 6 months to 5 years | Within 24 hours |
Using these tools is not a sign of weakness — it is a conscious, mature decision that keeps your gaming experience more enjoyable in the long run.
Setting any limit on 9bd is straightforward. Just follow the steps below:
Self-exclusion is a powerful step where you make the decision to completely stop gaming on 9bd for a set period of time. It is one of the most important tools for responsible play.
Do not attempt to open a new account during self-exclusion. 9bd detects this using information in our system and any such account will be closed.
Contact the 9bd support team directly to activate self-exclusion. Your identity will be verified and the exclusion will take effect within 24 hours.
The questions below will help you honestly assess your gaming habits. If you answer "Yes" to most of them, it may be time to seek help.
Answer these questions honestly — just for yourself.
Do you keep playing to try to recover money you have lost?
Have you ever borrowed money from family or friends to fund your gaming?
Have you tried to stop gaming but been unable to?
Has gaming caused you to spend less time on work, studies, or family?
Do you game to escape stress or depression?
Do you hide how much you are playing from family or friends?
If two or more answers are "Yes", contact our support team or use the cooling-off or self-exclusion tool. Asking for help is a sign of strength.
9bd is an 18+ platform. We take strict measures to ensure that no minors can access this site. Protecting children and young people is a core part of our responsible gaming policy.
You do not have to face a gaming problem alone. 9bd's support team and international organisations are always there for you. Asking for help is not a defeat — it is the truly responsible choice.
9bd's responsible gaming team is specially trained to understand your situation and offer the most suitable solution — without judgement or criticism.
Whatever the problem, we're here for you.
Get instant help via 24/7 live chat. Speak to us in Bangla.
Email us at [email protected]. You will receive a detailed response within 24 hours.
Contact support to temporarily or permanently suspend your account.
If needed, we can connect you with a professional counseling service.
Answers to the most frequently asked questions.
Join 9bd and enjoy your favourite games in a safe gaming environment. We are always here for you.